Terms and Conditions
Introduction
These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
About Us
ROPA Golf is an online retailer specialising in premium golf clothing. If you have any questions regarding these Terms & Conditions, please contact our Customer Service Team.
Products
We make every effort to ensure that product descriptions, images and colours are as accurate as possible. However, colours may vary slightly depending on your screen or device settings.
All products are subject to availability. If an item becomes unavailable after you have placed an order, we will contact you as soon as possible to offer an alternative or a full refund.
Pricing
All prices shown on our website are in Pounds Sterling (£) and include VAT where applicable. We reserve the right to amend prices at any time. However, any price changes will not affect orders that have already been confirmed.
Placing an Order
Once you place an order, you will receive an email confirming that your order has been received. This does not constitute acceptance of your order.
Your order is accepted when we dispatch your goods and send you a dispatch confirmation email.
We reserve the right to refuse or cancel an order if:
- A payment cannot be authorised.
- A product is unavailable.
- Pricing or product information is incorrect.
- Fraudulent or suspicious activity is suspected.
Payment
Payment must be made in full before your order is dispatched.
We accept the payment methods displayed during checkout.
All online payments are processed securely using trusted payment providers. We do not store your full payment card details.
Delivery
Delivery times are estimates and may occasionally vary due to circumstances beyond our control.
All orders are delivered using our dedicated courier service. Once your order has been dispatched, you will receive a confirmation email.
Please ensure your delivery address is accurate before placing your order.
Returns and Refunds
We offer free returns within 14 days of receiving your order. Returned items must be unworn, unused and in their original condition and packaging, including all tags where applicable.
We will cover the cost of returning your order using our dedicated courier service. Please contact our Customer Service Team to arrange your free return.
Returns should be sent to:
ROPA GOLF
Yard 2, Quob Park Estate
Titchfield Lane
Wickham
Fareham
PO17 5PG
United Kingdom
Please refer to our Delivery and Returns Policy for full details about returns, refunds and eligibility.
Faulty Items
If you receive a faulty, damaged or incorrect item, please contact us as soon as possible so we can resolve the issue promptly.
Nothing within these Terms & Conditions affects your statutory rights under UK consumer law.
Promotions and Discount Codes
Discount codes cannot normally be used in conjunction with any other offer unless stated otherwise.
Promotional codes have no cash value and may be withdrawn or amended at any time.
Intellectual Property
All original content on this website, including text, photography, branding and graphics created for ROPA Golf, is the property of ROPA Golf or is used under licence where applicable.
No part of this website may be copied, reproduced, published or distributed without prior written permission from ROPA Golf.
Website Use
You agree not to:
- Use this website for unlawful purposes.
- Attempt to gain unauthorised access to the website or its systems.
- Disrupt or interfere with the operation or security of the website.
Limitation of Liability
We aim to ensure all information on our website is accurate and up to date.
To the fullest extent permitted by law, ROPA Golf shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of our products.
Nothing within these Terms excludes liability where it cannot legally be excluded.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described within that policy.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time.
Any updates will be published on this page and take effect immediately upon publication.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact our Customer Service Team, who will be happy to assist.